Returns

Returns:

Returns must be sent back within 14 days and in perfect original sale condition, unworn. Tags must not be broken.
We can't refund your original or return postage costs unless product is faulty / incorrect.
To download a returns form simply CLICK HERE
Print this off, fill it in and 
include it in your return. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@fadedstudiosclo.com

Sale items (if applicable)
Only full priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@fadedstudiosclo.com and send your item to: 38 Heol Poyston Cardiff GB cf5 5ly.